Website Revamp for Finding Solutions Counseling Centers: Transforming UX, Trust, and Client Experience
Finding Solutions had an outdated, hard-coded website that made it difficult for users to navigate services, explore clinicians, or book appointments efficiently. We rebuilt their entire platform on WordPress using Divi, creating a structured, easy-to-manage system with dedicated pages for services, team members, and assessments. The new website simplifies booking for both in-person and virtual sessions, improves engagement through interactive tools, and gives their team full control to update content while maintaining strong performance across all devices.
About the Client
Finding Solutions Counseling Centers
Finding Your Solution is a multi-clinician therapy practice offering counseling, psychological testing, and mental health support for adults, teens, couples, and families across two locations. The client approached Digivertize to create a modern, professional, and scalable website that could represent their team of therapists, simplify online bookings, and engage visitors with interactive assessment tools.
- Services: Website Design, Web Development, and Performance Optimization
- Business Category: Healthcare, Mental Health
- Location: Virginia, United States
112%
Increase in Bookings
4.8×
More Page Sessions
67%
Increase in Traffic
31%
Direct Referral Increase
What was Broken And How We Fixed it
Finding Solutions’ existing website was built on a hard-coded WordPress setup, making it difficult to update, navigate, and scale as their services grew. This created friction for users trying to explore services or book appointments, while also limiting engagement and search visibility. We partnered with their team to completely rebuild the website on a flexible Divi framework, integrate a seamless scheduling system for both in-person and virtual sessions, and introduce interactive tools resulting in a modern, user-friendly platform that supports their growth and reflects the scale and quality of care they provide.
Problem
- Hard-coded WordPress website, making updates difficult and limiting scalability.
- Users faced friction when trying to book appointments.
- Lack of interactive elements leading to lower engagement and user involvement.
- Partial optimization for mobile users, impacting accessibility and user experience.
- Poor SEO structure limited visibility and discoverability in search engines.
- No detailed and dedicated pages for their team and the services they offered.
Our Solution
- Rebuilt the entire website on Divi, enabling a flexible, easy-to-manage system for ongoing content updates.
- Integrated an online scheduling system for both in-person and virtual sessions, simplifying the booking process.
- Developed interactive tools such as depression and phobia assessments to increase engagement and user retention.
- Designed a fully responsive interface to ensure a smooth and consistent experience across all devices.
- Implemented on-page SEO best practices, improving site structure, metadata, and overall search performance.
- Created structured, SEO-optimized pages for each service and team member, improving clarity, building trust, and helping users make informed decisions.
Website Strategy
A Website Built to Drive Bookings.
We approached this project with a clear focus on creating a scalable, user-friendly platform that reflects the professionalism and depth of services offered by Finding Solutions. From structuring a complex set of pages to designing a trust-driven user experience and building robust functionality, every step was carefully planned to improve usability, streamline bookings, and support long-term growth for their team.
01
Discovery & Planning
02
Redesign & UX
03
Development
- Developed custom therapist profile templates for easy updates.
- Integrated HIIPA compliant appointment booking by location and clinician.
- Built interactive assessment tools (Depression & Phobia Tests).
- Migrated data for from the old website
- Optimized for speed, SEO, and mobile usability.
Web Pages
Web Pages that earn trust on each step.
A structured system of 42 pages built to clearly represent every clinician, therapy, and condition they treat. Each page serves a specific role making it easy for users to explore services, understand expertise, and take action. The layouts are clean and well-spaced, with intentional use of brand colors to guide attention and keep the experience simple and focused.
Mobile-Responsiveness
Conversion-Focused Web Design That Works on Every Screen
We designed the website to be fully responsive across all devices, ensuring a smooth UX experience whether accessed on mobile, tablet, or desktop. Every layout, interaction, and visual element was optimized to maintain clarity, usability, and conversion performance on every screen size.
Let’s Create a Website Your Clients Trust Instantly
We work with therapy centers, mental health coaches, healthcare professionals, and wellness brands who know their work is exceptional and deserve an online presence that communicates it. Our web design and development packages are built to help practices like yours earn trust, stand out, and grow with confidence.
What We Offer
- Complete visual brand identity: logo, colors, typography, patterns
- Custom website designed and developed, mobile-first
- Copywriting for all key pages included
- SEO setup + Google Analytics + booking integration
- Brand guidelines PDF delivered at project end
- 3 months of post-launch support included